9월10월 3번정도 클레임 올렸는데
영수증 찍어 올렸거든요
근데 왜 프로세싱이 안될까요? 메디컬 레코드를 보내라는데
뭘보내야 하나요?
이메일이 이렇게 와요
We are in receipt of your Claim, 612589-1-9 for your pet’s medical treatment. As of today’s date, we have not yet received the information required to fully evaluate the above-referenced Claim. The following information is what is needed to help process your claim:

A prior claim submitted for Toto is waiting for additional documentation. If all documentation has been received for Toto's additional claim(s), they will be processed after the prior claim has been completed.

Related to Invoice Amount: $250.75
Related to Pet: Toto